Contact Us

We appreciate your interest in Spinko. This page provides clear guidance on how to contact us and, importantly, what we can and cannot assist you with. Our goal is to ensure your query reaches the correct department or, if necessary, the appropriate online gambling operator.

Please review the sections below carefully before sending us a message. This will help us respond efficiently and prevent delays.

Spinko is an independent affiliate and review website dedicated to providing honest and comprehensive reviews of online gambling brands, including casinos and sportsbooks. We are NOT an online casino operator, a sportsbook operator, or any form of gambling provider ourselves. We do not host games, process wagers, or manage any aspect of online gambling transactions.

Our primary function at Spinko is to research, evaluate, and publish detailed information about various online gambling platforms. We aim to help players make informed decisions by offering insights into bonuses, game selections, payment methods, customer support quality, and overall user experience at different sites. We do not hold player accounts, process deposits, manage withdrawals, or handle any player funds.

As an independent review site, Spinko is equipped to assist with specific types of inquiries related to our content and operations:

• Feedback on Our Reviews: If you have constructive feedback, corrections, or believe there's an inaccuracy in any of our reviews or articles on Spinko, please let us know. We strive for accuracy and value input from our readers.
• Content Suggestions: Do you have a suggestion for a new casino or sportsbook you'd like us to review, or a topic you'd like us to cover? We welcome your ideas.
• Partnership and Advertising Inquiries: For potential business collaborations, advertising opportunities, or affiliate partnership discussions with Spinko, please reach out to us.
• Website Technical Issues: If you encounter any technical problems while browsing the Spinko website, such as broken links or display errors, please report them.

It is crucial to understand the limitations of our services. Spinko cannot assist with any matters directly related to your player account or activities on any online casino or sportsbook. We do not have access to operator databases, player records, or financial transaction systems.

Therefore, we cannot help with the following:

• Player account access, login issues, or password resets.
• Verification (KYC) document submissions or status updates.
• Deposit problems, failed transactions, or payment inquiries.
• Withdrawal requests, delays, or payout disputes.
• Bonus activation, terms and conditions clarification, or bonus wagering requirements.
• Game fairness, technical glitches within games, or game result disputes.
• Responsible gambling tools or self-exclusion requests on operator sites.
• Any form of direct customer support for an online casino or sportsbook.

For any of these issues, you must contact the customer support team of the specific online gambling operator directly. Their support channels are designed to handle player-specific queries efficiently.

As reiterated, Spinko is not an online casino or sportsbook. We do not operate any gambling platforms, hold player accounts, or manage financial transactions. Consequently, we have no access to your personal account information, deposit history, withdrawal status, or bonus details with any gambling operator.

If you are experiencing problems with your account, deposits, withdrawals, bonus claims, or any other aspect of your gameplay at an online casino or sportsbook, you must contact that specific operator's customer support directly. They are the only entity that can access your account details and resolve your issues. Most operators offer multiple contact methods, including live chat, email, and sometimes telephone support, which are usually available 24/7.

For all legal inquiries pertaining to Spinko, including contractual matters, regulatory compliance, or other legal concerns, please direct your correspondence to our dedicated legal team. We take legal compliance seriously and ensure all inquiries are handled appropriately.

Please send all legal communications to: legal@

Kindly provide clear and concise details regarding the nature of your legal inquiry to facilitate a prompt and informed response.

Spinko respects the intellectual property rights of others. If you believe that any content published on our website infringes upon your copyright, or if you have a Digital Millennium Copyright Act (DMCA) takedown request, please notify us immediately.

To submit a DMCA or copyright infringement claim, please provide the following information:

• A clear identification of the copyrighted work claimed to have been infringed.
• A clear identification of the material on the Spinko site that is claimed to be infringing, and information sufficient to locate that material.
• Your contact information, including your name, address, telephone number, and email address.
• A statement that you have a good faith belief that the material is not authorized by the copyright owner, its agent, or the law.
• A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
• A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.

Please send all DMCA and copyright inquiries to: dmca@

Upon receipt of a valid and complete notice, Spinko will take appropriate action in accordance with applicable copyright laws.

Spinko is committed to promoting responsible gambling. While we do not operate gambling sites ourselves, we understand the importance of providing access to resources for those who may need assistance. If you are concerned about your gambling habits or those of someone you know, please seek help from professional organizations.

Many jurisdictions offer national helplines and support services. Examples of such organizations include GamCare, BeGambleAware, and Gambling Therapy. These organizations provide confidential support, advice, and resources to help individuals manage gambling-related issues. You can usually find links to these resources on the responsible gambling pages of reputable online casino and sportsbook operators.

Remember, responsible gambling is about staying in control. If you feel you are losing control, please reach out to these specialized services for support.

We endeavor to respond to all legitimate inquiries directed to Spinko within a reasonable timeframe. Our typical response time for general feedback and partnership inquiries is 2-3 business days. Legal and DMCA inquiries are prioritized and will be addressed as swiftly as possible, usually within 1-2 business days.

Please note that inquiries sent to the incorrect department or those asking for assistance with matters we cannot help with (e.g., player account issues with an operator) may not receive a direct response from Spinko, as we will assume you will then contact the appropriate entity.

We appreciate your patience and understanding as we process your communication. Thank you for contacting Spinko.